Online shopping process

Step 1: Check your favorite product

Xixue puts the most trendy and most popular products on the homepage!

You can also click the menu icon in the upper left corner, select a product category, and browse suitable products.

Make good use of the search function, enter keywords, and speed up your search!

Step 2: Add to Cart

After checking with your favorite product, click "Add to Cart", and the product will appear in the shopping cart!

Add to Favorite List

A favorite list is a good thing, you can:
● Save your favorite products and buy them later;
● You can receive email notifications when out-of-stock products are replenished;
● Your favorite products are ready Category, such as "Wife use ❤️", "Staycation"

Then click the "Heart Icon" on the right to view the "Favorite List".

**If you are not logged in, a login prompt will pop up. Remember to log in/register as a member before continuing!

Add to cart from favorite list

Click "Add to Cart" next to the product, and the product will be added to the shopping cart!

Products that have been added to the cart will not disappear from the "Favorite List" because they are still your treasures

After clicking "View Cart", it will jump to the full shopping cart page.

Step 3: Prepare for Checkout

Wow, you can pick! After picking the baby, click the "Shopping Bag" icon in the upper right corner to open the shopping cart, and then click "View Shopping Cart" to enter the complete shopping cart page, please confirm before placing an order.

On the full page, you can modify the product quantity and delete unwanted products.

You can make a note for your special situation in this column, such as "write a greeting card", "5:20pm Mong Kok store pickup", we will try our best to meet it.

Step 4: Select the pick-up method

Xixue provides a variety of pickup methods,
If you want to choose:
● home delivery;
● self-pickup in store;
● delivery at subway station;

Please select "Delivery to specified address" and click "Checkout" to continue.

If you want to choose:
● Self-pickup at SF Express Station;
● Self-pickup at SF Express Smart Cabinets;
● Self-pickup at SF Express Cooperative Stores;

Please select "Pick up at EF Locker, SF Station, etc.", select a suitable self-pickup point, and then click "Checkout" to continue.

Step 5: Fill in the shipping address and contact information

In order to send the order smoothly,
Please provide the real:
● First and last name;
● Address;
● District and area;
● Telephone (Whatsapp)

If you choose "Pick Up in Store" or "Personal Delivery at MTR Station", please fill in "Mong Kok"/"Causeway Bay" in "Address"

Click "Go to Shipping Method" to continue when finished.

Oh, so you know that I live near Tim~ You have time to spy on me~

Step 6: Choose a Shipping Method

If you choose to deliver to designated address,
please choose the following method:
● **4-hour express (free for orders over $1200);
● SF Express address - Designated address
(Free for orders over $300);
● Hongkong Post - Local Surface Mail (Free)
**The cut-off time for 4-hour express is 20:00. If you place an order after 20:00, we will contact you to arrange delivery after 13:00 the next day.

If you choose to deliver to Smart Locker/Station/Convenience Store,
Please choose the following method:
SF Express-Smart Locker/SF Station/Convenience Store
( Free on orders over $300)

If you choose MTR Station Delivery/Store Pickup,
Please choose the following method:
● In-person delivery - Mong Kok MTR Station (free)
● In-person delivery Collection - Causeway Bay MTR Station (Free)
The staff of Xixue will contact you about the settlement by themselves

Step 7: Coupon code and payment

If you have a discount code, please enter it in the "Gift Card or Discount Code" field. The order amount displayed at the top of the page changes instantly. Please note that the coupon code is only valid for regular-priced items.

The payment methods we accept are:
● Credit Card (VISA/MASTER/AMEX)
● UnionPay QuickPass
● WeChat Pay
● Alipay ( AlipayHK)
● Fast Speed ​​(FPS)
● **PayMe
● **Bank Posting
** Please send the screenshot of the post via Whatsapp to 9069 0717 or 5744 7779 for confirmation Payment.

After completing the payment, select "Billing Address", then click "Complete Order" and you're done!

Done! Thank you for your support

After placing an order, in addition to displaying your order details on the page, you will also receive a copy of the order details in your mailbox.

After we ship the goods, you will receive a shipping notification with the SF waybill number to track the shipment (if shipped by SF).