Orders below $1,200 will incur a $90 shipping fee.

It is $1,200 after all discounts, as indicated by the final price in the shopping cart.

Just fill in your shipping address during checkout, and then select the "4-hour Express Delivery" shipping option thereafter.

Save for remote areas, the 4-hour Express Delivery covers most areas in Hong Kong and ultimately depends on whether a delivery man accepts the order.

District	Location
Central and Western	Mount Davis
Eastern	Tai Tam Road (Chai Wan Section), Cape Collinson
Southern	Tai Tam, Shek O, Parkview, Cape D’Aguilar, Brick Hill (Nam Long Shan)
Wanchai	Jardine’s Lookout, Mount Butler Firing Range
Kowloon City	Fei Ngo Shan, Kwun Yum Shan
Sham Shui Po	Stonecutters Island, Caldecott Hill
Kwun Tong	Kai Tak Cruise Terminal
Kwai Tsing and Tsuen Wan	Sham Tseng, Wonderland Villas, Tai Mo Shan, Kwai Tsing Container Terminal 1-9, Tso Kung Tam Outdoor Recreation Centre, Muk Min Ha Tsuen, Ting Kau, Shing Mun Reservoir
Taipo	The Hong Kong Institute of Education, Sam Mun Tsai, Tai Mei Tuk, Tai Po Kau, Tai Po Wun Yiu Road, Kadoorie Farm and Botanic Garden, Ng Tung Chai, Brides Pool, Tai Po Fung Yuen Road
Northern	Kwan Tei, Sha Tau Kok, Kwu Tung, Lok Ma Chau, Kau Lung Hang,Wo Hop Shek Cemetery, Ta Shek Wu, Hong Kong Golf Club, Tsiu Keng, Luk Keng, Wu Kau Tang, Sheung Shui Wa Shan, Ping Che, Ta Kwu Ling, Sandy Ridge, Pat Sin Leng, Lung Shan Temple
Yuen Long	Tai Tong, Fairview Park, Palm Springs, Mong Tseng Wai, Nim Wan, Sheung / Ha Pak Nai, Pat Heung, Shek Kong, Mai Po, Nam Sang Wai, Tai Tong Lychee Valley, Tai Tong Country Park
Tuen Mun	Siu Lam, Tai Lam, River Trade Terminal, Lung Kwu Tan
Sai Kung	Lady MacLehose Holiday Village, Wong Shek Pier, High Island Reservoir, Po Toi O, Tai Au Mun, Silverstrand Beach, Ho Chung, Shap Sze Heung, Tseng Lan Shue, Yung Shue O, Tai Mong Tsai, Pak Tam Chung Gate, Sai Sha, Tseung Tau
Shatin	Kau To Shan, Kam Shan, Ma On Shan Village, Po Fook Memorial Hall, Tao Fong Shan
Tsueng Kwan O	Tseung Kwan O Chinese Permanent Cemetery (Junk Bay Chinese Permanent Cemetery)
Islands	Ngong Ping, Pui O, Tai O, Tong Fuk, Mui Wo, Tung Chung Road, Tai Long Wan Tsuen, Asian World Expo, Ma Wan, Disneyland, Hong Kong International Airport, Discovery Bay, Oyster Bay (Siu Ho Wan)
Others	Frontier Closed Area, Lo Wu, Man Kam To

The 4-hour lead time starts only after a delivery man picks up the order and not immediately after placing your order. Therefore, the final lead time ultimately depends on when a delivery man accepts the order.

The delivery / collection time for 4-hour Express Delivery is currently only available from 1pm to 7:30pm. Unfortunately, overnight delivery service is unavailable and the cut-off time is 7:30pm.
If an order is placed after the cut-off time, delivery will usually be arranged after 1pm the next day. If you require any urgent deliveries or wish to try your luck after the cut-off time, you can contact us to seek out any feasible options.

Sure! The delivery man can usually drop off your order at the hotel front desk or concierge. We suggest that you provide your full name and room number when placing your order.

Since the 4-hour Express Delivery requires in-person pickup, we will contact the recipient via WhatsApp or email prior to order dispatch, to ensure that someone will be available to pick up the order at the designated address. Customers are advised to provide complete contact information and delivery address to avoid any potential delays.

Please contact us in advance to see if special arrangements can be made. All risks are borne by the customer.

No. Since the 4-hour Express Delivery is not provided SF Express, therefore its facilities and services are excluded from the service coverage. However, you may choose to meet up with the delivery man at such locations to pick up your order.

Absolutely not! All products will be discreetly and securely packaged with your privacy in mind, and no labels or documents will be displayed on the packaging, so please be rest assured.

Please contact us to inform us of the details of the problem so we offer our assistance to you. Please note that complementary 4-hour Express Delivery is only limited to once per order. All shipping costs incurred from returning or exchanging goods are borne by the customer.